PRIVACY POLICY

Effective Date: January 1, 2025
Last Updated: May 1, 2025]

At ProTouch X, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. This policy applies to all visitors, customers, and users of our services in the state of California and beyond.

1. Information We Collect

We collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Billing address
Payment information (processed securely via third-party payment processors)
Vehicle details (make, model, license plate if provided for service)

b. Non-Personal Information

Browser type and version
IP address
Device type
Pages visited and actions taken on our website

2. How We Use Your Information

We may use the collected information to:

Provide and schedule services
Process payments and send invoices
Send confirmations, updates, and promotional emails
Improve our website and service offerings
Comply with legal obligations

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information with:

Service providers: For payment processing, website hosting, marketing tools, or customer support
Government authorities: If required by law or to protect our legal rights
Business transfers: In the event of a merger, sale, or reorganization

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze trends, and administer the website. You can control cookies through your browser settings.

5. Your Rights Under California Law

If you are a California resident, you have the right to:

Request access to your personal data
Request deletion of your personal data
Opt out of the sale of your data (we do not sell data)
Not be discriminated against for exercising your privacy rights

You can exercise your rights by contacting us at info@protouchx.com

6. Data Security

We implement reasonable security measures to protect your personal data, including encryption and secure access protocols. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

ProTouch X services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

ProTouch X
Email: support@protouchx.com